Acceptable Use Policy (AUP)

This Acceptable Use Policy governs all use of Manthan Intelligence Ltd’s products and services (the “Services”) and is incorporated into every Design Partner Agreement, Master Services Agreement, and Order Form. Breach may result in suspension or termination per the underlying agreement.

We have tried to keep this short. The principle is simple: use the Services for what they’re designed to do, treat the people in the data with respect, and don’t break the law.

1. What you may do

You may use the Services to:

monitor your own target universe of companies, sectors, and deals;
generate analysis, scoring, and outreach materials for your professional practice;
store and retrieve your own data and the Output we produce for you;
export your data at any time in a structured format;
integrate the Services with your own internal systems via our APIs as documented.

2. What you must not do

You must not:

(a) Misuse the Output as regulated advice. Output is not investment, legal, accounting, or other regulated advice. You are responsible for your professional judgement under any regulatory framework (FCA, SEBI, SEC, FINRA, etc.) that applies to you.

(b) Reverse-engineer or copy. You must not reverse-engineer, decompile, scrape, or attempt to derive the source code, model weights, knowledge graph schema, or scoring rules library, except to the extent UK or EU law permits notwithstanding this restriction.

(c) Use to train another AI. You must not use Output (or anything derived from it) to train, fine-tune, evaluate, or improve any artificial intelligence or machine learning model — your own or a third party’s.

(d) Resell or white-label. You must not redistribute, resell, sublicense, or white-label the Services or Output as a stand-alone offering. Using Output as input to your professional deliverables for your own clients is fine; packaging it as a Services-derived product is not.

(e) Compromise security. You must not attempt to circumvent authentication, exceed your seat count, share credentials between people, probe for vulnerabilities (outside any coordinated disclosure programme we operate), or upload malware.

(f) Upload unlawful data. You must not upload data you do not have the right to upload, data that infringes a third party’s rights, data subject to a restriction that makes processing by us unlawful, special category data (UK GDPR Art 9) without prior agreement, or any inside information you are not permitted to share under MAR or equivalent.

(g) Process people without lawful basis. When you upload personal data (CRM contacts, OAuth-supplied email metadata, etc.), you warrant that you have a lawful basis under applicable data-protection law to do so. We rely on this when we process on your behalf.

(h) Mislead with Output. You must not represent Output as something other than what it is (e.g. attribute it to Manthan as an investment recommendation, or to a regulated entity as research). If you reference Output in client materials, attribute it appropriately and add the same disclaimer language we use (“not investment advice”).

(i) Use the Services for harassment, deception, or harm. No use to stalk, dox, deceive, defame, or harm any individual.

(j) Use the Services in sanctioned jurisdictions or with sanctioned persons, where doing so would breach UK, EU, or US sanctions.

3. Rate and volume limits

Reasonable use is implicit. We may apply documented rate limits to protect Service availability for all customers. We will notify you in advance if your usage looks set to materially exceed agreed scope (e.g. universe size, seat count).

4. Reporting abuse and security issues

Email [email protected] to report:

a suspected security vulnerability (coordinated disclosure encouraged);
suspicious activity on your account;
abusive content in any data set you’ve encountered through the Services.

For data-protection issues, email [email protected].

5. Enforcement

We may, on reasonable evidence of breach:

contact you to discuss;
request you stop the breaching activity and remediate;
suspend access if the breach is serious or ongoing;
terminate the relevant Order Form or the underlying agreement for material uncured breach (per the Principal Agreement’s termination clause).

We will use the least-disruptive remedy that addresses the breach. We will not suspend or terminate for trivial or first-time issues without prior notice.

6. Changes

We may update this AUP from time to time. Material changes are notified by email to the Customer’s primary contact, with at least 30 days’ notice before they take effect.

7. Governing law

This AUP is governed by the same law as the agreement to which it is annexed (default: England and Wales).